A BPM analyst is creating a process model for requesting a renovation permit. The BPM
analyst is using the following description of the firstactivity:
"One of our municipal office clerks receives a paper permit application from the local
resident, an applicant. The clerk first looks up the resident's name and address in our
system, then enters the information from the paper application into the system, and assigns
a temporary permit number to the application. When the application entry is complete, the
clerk sends it to a manager to assign it to an adjudicator."
Which name should the BPM analyst use for the first task that accurately describes the
activity and follows recommended naming conventions?
A. Application Entry
B. Create Application
C. Clerk Receive and Enter Application
D. Lookup name, create application, assign number, and send it to the manager
Answer: B
A BPM analyst needs to make a change to the connections in the following process
diagram. The order of activities needs to be changed so that "Grind Beans" is followed by
"Brew Coffee". "Heat Milk" will come last after "Brew Coffee".
Question No : 1
Question No : 2
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How should the BPM analystmake this change to the connection?
A. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind
Beans" and "Heat Milk"
B. Click on the "Grind Beans" activity and drag it onto the connection between "Heat Milk"
and "Brew Coffee"
C. Click on the connection between "Heat Milk" and "Brew Coffee" and drag the connection
arrow to "Grind Beans"
D. Click on the connection between "Grind Beans" and "Heat Milk" and drag the connection
arrow to "Brew Coffee".
Answer: A
A BPM analyst is designing a process in the Process Diagram View, and realizes the
process must account for a technical exception following an activity. What symbol in the
BlueWorks Live needs to be used for this technical exception?
Question No : 3
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A BPM analyst has modeled the process for creating a custom coffee beverage. The BPM
analyst noticed a lot of detail in the process model and has started refactoring the model to
reduce the complexity.
Which section of the process represents a series of activities performed by the same
participant that the analyst reduced into a single activity?
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