
A BPM analyst is creating a process model for requesting a renovation permit. The BPM
analyst is using the following description of the firstactivity:
"One of our municipal office clerks receives a paper permit application from the local
resident, an applicant. The clerk first looks up the resident's name and address in our
system, then enters the information from the paper application into the system, and assigns
a temporary permit number to the application. When the application entry is complete, the
clerk sends it to a manager to assign it to an adjudicator."
Which name should the BPM analyst use for the first task that accurately describes the
activity and follows recommended naming conventions?
A. Application Entry
B. Create Application
C. Clerk Receive and Enter Application
D. Lookup name, create application, assign number, and send it to the manager
Answer: B
A BPM analyst needs to make a change to the connections in the following process
diagram. The order of activities needs to be changed so that "Grind Beans" is followed by
"Brew Coffee". "Heat Milk" will come last after "Brew Coffee".
Question No : 1
Question No : 2
IBM C2140-189 : Practice Test
2
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